Experience Culinary Delights at Ben’s KLCC – Your Perfect Dining Destination!

+603 2163 1655
social@thebiggroup.co
+6012-331 3913
Lot 140, Level 1, Suria KLCC, 50088 Kuala Lumpur.

Ben's by The BIG Group (Suria KLCC)

3.4

Based on 1431 reviews

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Adi Al Owaifeer

10:45 15 Nov 24

I stopped by Ben’s Cafe in Suria KLCC for a quick drink and dessert, and it was an excellent experience. The highlight was their salted caramel cheesecake, which was absolutely delicious – creamy, perfectly balanced between sweet and salty, and a must-try for dessert lovers. The atmosphere was cozy and inviting, making it a great spot to take a break while exploring the mall. Service was prompt and friendly. I strongly recommend the cheesecake if you’re visiting!

Joshua Chang

11:15 31 Oct 24

Ordered the Roast Beef Sandwich. Food was quite nice and filling. Do note that pricing is a bit on the higher side. Enjoyed the environment in the restaurant.

Ana Zaffeer

14:45 25 Oct 24

Ben's at KLCC is my top choice for classic dishes—their carbonara is always creamy and satisfying, and the Caesar salad is fresh, crisp, and well-balanced. The friendly, attentive staff add to the inviting atmosphere. Though the AC was a bit off during my last visit, it didn’t take away from the experience. Ben’s remains my go-to spot for meetups and small gatherings with friends and family. Highly recommend!

Mardiah Razali

08:16 15 Sep 24

The foods were okay, traditional homemade lasagne and waffle fries were good. The char grilled seafood spagetthi was kinda bland, so i do not recommend this. The Pan Roasted Chicken was not bad too.Yuzu Lemonade was good, but it was served in a smaller glass, check out the picture. 1 cup is definitely not enough 😅.The cakes were not bad, except for the salted caramel, it tastes kinda weird, but the cheesecake was good.

Mahnoor Rizwan

10:32 09 Sep 24

Great atmosphere! seemed understaffed as one waitress was taking everyone’s orders hence why ours took a while. We only tried the brownie&ice cream and hot chocolate, both were good!

Thomas

11:00 03 Sep 24

Great place for lunch. We were served quickly and the food was delicious. We ordered a roast beef brisket and French onion sandwich and a chicken and avocado sandwich. Both were delicious- in hindsight I’d swap the waffle fries for normal fries- saw them being served at the table next to ours and they looked great.

Teeya

02:30 01 Jul 24

We had our late lunch here. Not that full when we went in considering its a Saturday. Food was good and tasty. Service was also good, the staff was very attentive and helpful. The outlet decor is nice and comfy. However, it was a bit toasty / hot.Total bill was approximately RM 180 with 3 main dish + juice/coffee.All in all will recommend and dine here again.

Xian Hao Chong

05:40 05 Jun 24

Lamb was cold when served, rice was hard and had an indescribable weird taste. Serve the same food back after it was complained!!!Waited lasagna for a good 45min(not packed), good flavouring for beef mince meat. Chips were definitely the best food during our visit. Coffee definitely not recommend.Worst experience at Ben’s. Expected more with the price and strategic location. Do better!!!

Tan TM

12:27 03 Jun 24

I’ve eaten at Ben’s umpteem times over the past 15 years but this os the first time I’m writing a review because I don’t understand what it is rated only a 3.4*. To me, it is a 4.5 star rating. As we haven’t been to Ben’s KLCC for four years, thanks to the Covid19 lockdowns, we decided to order our favourite dishes.- Garkic bread 4* crispy and nice. But should have more garlic butter.- Ben’s house salad 5* This is my favourite salad of all time.- Rojak 3* Don’t think I’ll order again.- Duck confit spaghetti 5* This is my favourite pasta although it isn’t marked as a chef recommendation.- Soft shell creamy spaghetti 5* My son loves this.- Chocolate cake 5* The main reason for eating in Ben’s is to finish my meal with my favourite Chocolate cake. Lovely. Rich but not too sweet.- Coconut cake 3*We sat next to the window facing the waterfall. Beautiful. Enjoyed our meal tremendously.

Shabitha Govindarajoo

03:09 30 May 24

"The ambiance is comfortable and welcoming, creating a perfect dining atmosphere. The highlight for me was the variety of vegetarian options available. The food was scrumptious, with the mushroom soup standing out as exceptionally delicious."

Maneshaa Kaur

09:33 26 May 24

The service and staff were extremely friendly and happy to accommodate all the customers' needs.The food and drinks were great, and I especially loved their desserts. Unfortunately, they were out of the coconut cake, which is the best in town. Despite this, I had a fantastic time and will definitely be back!

Khairulbariyyah

09:34 12 May 24

Everything is great. I enjoyed having dinner date here. However, the atmosphere was a bit meh. Something about cleanliness - the table was a bit sticky. The service was a bit slow.. they took quite some times to take our food orders, but the foods arrived at our table pretty quick.As for the foods: the duck pasta was yummy. The fries came with the lasagna also very crispy.

Nurul Atiqah Rosnan

11:15 01 May 24

We ordered Almond Croissant and Ice Sweet Corn Latte. The croissant was so hard to cut even using the knife and we had to eat using our both hands. Maybe the staff should be told that heating the bread using microwave and oven has different outcome. The corn latte? Forget it. Don’t even try. The problem is not the corn paste but the coffee itself. Hope this cafe can improve because you are in KLCC. The food should do the deeds.

21:00 20 Apr 24

Atmosphere was good, coffee well made and good, lemonade tasty.The wings was a bit sour and dry but tasted OK.Staff at the front was very friendly and professional but most of the others not.Our waitress was impolite, couldn't provide the simplest service and just looked at the tablet all the time.Pretty expensive and mostly bad service, not worth the price.

Aries Liew

11:55 20 Apr 24

Nice ambient, but too bad the air con is not cold enough. The staffs said is the central control by the management.The food is nice and tasty, big portion. Can be share with small eater. I ordered Vietnamese Beef Pho and my dear my Nasi Kerabu with Ayam Percik.Like most of the restaurant in the mall, they don't have toilet or even a washing basin. You have to use the mall's toilet out there.

Simon Ong

11:52 20 Apr 24

This cafe serves a spread of local, western and fusion cuisine. The restaurant has quite a large area and some of the tables are facing the lake outside. The ambience is nice except that the air conditioning is set on the high side and it can't be cooler because it's a central system. The food is well cooked and delicious and the price is reasonable for the portion size.

Amin Azidy

15:40 10 Apr 24

Waitress were not so attentive. Needs to call a few times to get our order and bill.Food were delicious but portion is not large.

Rose Ismail

23:49 24 Feb 24

We came for dinner. Food was okay. They have malaysian and western cuisines to choose from. The aircond was not functioning. A bit warm.We love the pastries!

Mintie

11:17 20 Feb 24

We went here for lunch and the food was ok. Nothing stood out as fantastic and I had taken my cousin here for her birthday lunch.. a little let done.I have the steak sandwich (2/5) and my cousin had the Nasi Kerabu with Ayam Percik (3/5).The drinks were better lychee and watermelon cooler.It’s ok if you want an average meal.

00:43 12 Feb 24

Nice food with reasonable servings. Friendly staffs and nice ambience.It will be perfect if the Aircon is strong enough cos feel a bit hot before dinner and were perspiring after eating 😄.Overall food taste is ok. Price is acceptable for dinner of 4.

Abdul Rahman Alsafadi

08:50 30 Dec 23

We were provided excellent seats with a great view. The juices and desserts (particularly the cinnamon roll and brownie were delicious). The chestnut soup and chicken satay were satisfactory. Overall, it was a positive experience.

Feninferina Azman

04:01 29 Dec 23

Came here for late lunch (we know lunch can be super hectic here). The birthday girl specifically requested for Mac & Cheese, so after searching a few suitable restaurants for the kids, we decided this is the place. We enjoyed every bit of our orders. For the salad, we had 2 types, the holiday one, and the sides of the avo & salmon sandwich. We really like the sandwich's salad. The dressing is just on point and delicious! The holiday set came in with few choices, we took the salmon instead of the beef, and we took salad instead of the soup. We didn't quite like the drink though 😅 the Mac & Cheese is very savoury, cheesy, and milky. The kid totally loved it. Service - top notch for us, except maybe we could use 3 more butter knives 😝 other than that, everything's great, will always be back for Ben's. Oh yeah, hummingbird cake, superb! And the kids love the conversation cards 🤭

G A

05:45 20 Dec 23

My go-to restaurant whenever I go to KLCC. I love their bed and pastries the most! They also have a wide-range of meals; from starters to main dishes. Quality is good. You will definitely get the value for your money when you dine in here.

Amirah

15:37 23 Nov 23

We orderedPesto Spaghetti + Chicken 5⭐Traditional Carbonara 5⭐Hainan Chicken Chop 4⭐Macadamia Caramel Cheesecake 5⭐The food was so good, quite big portion, all the staff was super friendly, the ambience was nice too. Pricewise, standard cafe.

ilyas izzuddin ariffin

14:20 30 Oct 23

Been a super fan for Bens since years ago. After coming back in a long time, I’m really speechless on the food presentation and how it’s cooked. I’m sure the chefs are paid well but why cook like this? Where’s the passion and gold standard?even fast food like McDonald’s practise Gold Standard.It’s a shame and never coming back. I spent nearly to RM 250++ for a quality of 1 star.Times are hard and we fork out our money/savings for good food, remember that.All the best.

Jamie Joseph

14:32 29 Oct 23

It’s always crowded here but I don’t think the food here is really good . Service is poor as we asked the waiters whether they served pizza here and we don’t really understand her as she is from Philippines (we think) because of her slang and we asked her again .. and she rolled her eyes and said no pizza with a heavy tone . And we asked for water a few times but we are not being served . Looks like they are too busy to handle the busy situation. And we have ordered 2 cakes for 2 birthday boys and we did inform them this is for 2Person .. and they came with one candle on one cake and the other non . So the other friend of ours didn’t get the chance to blow the candle . And this is very annoying

Seher Mohsin

15:29 22 Oct 23

I’ve never had a sandwich covered in gravy first so that’s definitely a new one. It did taste good, but honestly they needed to add more beef because half the time I felt like all I had was cheesy bread.The place does serve alcohol but the food is halal

Nizam Amirudin

09:33 12 Oct 23

Went just before the lunch crowd. Food took about 25 mins to be prepared. Still okay I suppose. I liked the taste of the beef sandwich, quite nice. Atmosphere is comfortable and cosy. Only staff with a tablet would be able to take your order. I ordered from one of the food delivery person, they'll nod but nothing will happen.

Anthony Liew

00:54 05 Oct 23

Came here around 10:30am in the morning on a Saturday. Luckily manage to get a soft sofa seat for two of us. Had two kind of pasta (carbonara and tomatoes) and one mushroom soup.The food is really tasty. As we were seating near entrance we can see crowd flocking in slowly. But I’m not sure, can sense that there’s more empty seats or table inside (lots of people waiting to be table seated). I think looks like probably lack of cooks or services.If want to avoid the crowd do come early or odd hours to avoid waiting in line.

LCW

03:37 04 Oct 23

The traditional carbonara pasta with bacon tastes smooth and delicious.However, service can be improved , no coordination between the waiters, as I paid my bill and walked out 10 minutes later, another waiter approached me if I have settled the bill !?

Syazuin Sazali

14:45 16 Sep 23

The table was shaking and we had to ask for assistance. Thank god for the helpful waitress. Atmosphere is so-so as there weren't too many people there on that day so thank god it was breathable. Food is good but the croissant can be improved. I find it too dry and hard.

Habibah Ruslan

11:54 22 Aug 23

We tried their fish and chips, wedges and custard donut..the portion was very generous! We were seated near the window so we had a splendid view of the fountain while enjoying our dinner. The best part was the service! We had cecille attending to us and she definitely went the extra miles! Definitely deserve all the stars!

Stefano Faso

03:43 20 Aug 23

We had a great experience here. The waiters were friendly and the service was fast, the pastries were also nice.Prices are above average but you're in KLCC so nothing surprising. They have sets of cards on each table with facts and cool questions to have a good time with friends. A great place for a first date for sure!Highly recommended

IS Ibrahim

20:15 16 Aug 23

The meal portion was big. Ordered Almond Croissant and Marinara Seafood Pasta. Taste was average, not much seafood with chunky tomatoes . Service was average, like what you get at fast food chains. Requested a table by the window, but the waiteress said that area was not open. The next couple came, and she gladly opened up that area. Should have eaten at the foodcourt instead.

Inah Felisse Margaja

12:50 15 Aug 23

Pleasant overall experience at Ben’s KLCC. The restaurant is big enough to accommodate large groups. Service is good too, with all waiting staff attentive to all customers. I especially liked Cecil who always had a big smile and alert demeanor in managing me and other customers. I only would have wished for my lasagna order to have more pasta. The cheese and beef sauce were too overpowering. The rest of the menu looked really appealing though, especially the pastas and pastries.something to try for next time!

Jas

17:44 05 Aug 23

The hainese chicken and carbonara were not even up to the expectation. Big chunks of garlic found and poached egg was cold in carbonara. Overall pretty dissapointed with the food served in Bens.

J A

14:39 05 Aug 23

Low attentiveness towards table management, usher/ lead customers to their table, food ordering, system down, etc, the whole process from queue to order already took 30min, air conditioning was bad, a waitress named Rosie just take her chill time, no bothering to come back after the system allows her to take the order. Very bad operation, blacklisted this restaurant to my friends and family, will not come back again.

makan makan

09:28 05 Aug 23

good but found hair in aglio olio….

Alan Tan

07:53 05 Aug 23

I had a wonderful experience at this exceptional ambiance restaurant. The dishes we ordered were above average. The chicken rice, in particular, stood out as an excellent choice, with tender chicken and incredibly flavorful rice. I was pleasantly surprised by the quality offered by this restaurant. The prices were reasonable, making it a worthwhile dining experience. Just a little feedback, serving staff should provide more proactive attention to customers.I will definitely make it a point to visit again during my next trip to KL.

Alisya Fairuz

07:28 05 Aug 23

Food is so so considering the price range but service was horrendous. Idt it’s a situation of manpower as most of them are would sit in a corner avoiding eye contact or walk in a fast pace, avoiding eye contact. Took me 10m to order, couldn’t ask for anything without waiting, forgot my order, rly just an annoying service might as well do an order at the counter service and pick up at this point

Aida Zakiah

15:35 01 Aug 23

Long queue during peak hours. Good quite pricey but worth the taste. Big portion. Back seats are not really cosy since it quite hot. They put air cooler but still not good enough. Pastries are cheap and tasty.

Mushiga Nantha Balan

17:36 29 Jul 23

My friends and I stood in front waiting to be seated for so long when the place wasn’t even crowded. We had to remind the waitress three times for water as she forgot and by the time it came, we were done eating. Food was tasty and portion is very big hence, this place is on the pricier side.

Eevonn Ng

11:07 05 Jul 23

VERY VERY HUGE PORTION, so if you have a tiny stomach better share it. Delicious food and cakes. However one of the waitress was really rude. Like owe her money.Here was less crowded compare to the food court upstairs.

Eryn Ng

08:51 18 Jun 23

Not bad for a meal. My roasted beef and french onion sandwich taste quite good. The bread was kind if chewy but still soft. The sauce is good. The waffle fries is extremely addictive, salad was great as well. Only thing that is not on point was the roasted beef, they are extra chewy, making it very hard to cut. And the portion is generous, so small eater should share it. My colleague ordered their signature carrot cakes, it was really nice, try it.Food: 7/10, Price: RM38 for sandwich.

Joy Joy

04:55 16 Jun 23

The service attitude started our rocky. I waited at the entrance to be seated but a staff came, walk directly to us and turned the other way without even acknowledging my party. A more senior staff came and settled us in a cozy corner. A tad too warm but still alright as it was night time already. The senior staff was more attentive but because we were at a corner, it was a little difficult to get the attention of the staffs. Food is what you get for that kind of price. Nothing special to cry about. The red velvet cake is soft and with the right amount of cream cheese.

A Culinary Journey Through Breezy Marine Penthouse to Vintage Colonial Charm

Ben’s KLCC is one of the five locations of the well-known food and beverage collective, The BIG Group, in Kuala Lumpur. It is conveniently located at Suria KLCC. From the moment you walk into Ben’s KLCC, you’ll be transported to a breezy marine penthouse with its nautical elements and calming vibes. The sophisticated Manhattan townhouse section exudes elegance and refinement, setting the stage for an upscale dining experience. The Savannah plantation-inspired area brings a touch of rustic charm, evoking images of Southern hospitality. The understated Australian house section offers a cosy and laid-back setting reminiscent of a home away from home. Lastly, the 1900s colonial-style interior takes you back with its vintage charm and classic appeal. For those visiting from Taman Melawati, Ben’s KLCC is approximately 15km away, making it a convenient destination to experience this culinary delight.

Besides Ben’s KLCC, The BIG Group operates four other locations in Kuala Lumpur, providing patrons with various dining options. These locations include The LINC KL, Publika Shopping Gallery, Bangsar Shopping Centre (BSC) and Bangsar Village 1 (which is scheduled to be opened soon). The restaurants are well-equipped to cater to various group sizes and events, from intimate private dining to larger standing cocktail receptions and buffet dining. Whether patrons choose Ben’s KLCC or any other location, they can expect a delightful culinary experience in Kuala Lumpur with exceptional service and a warm ambience.

Each dish is meticulously crafted at Ben’s to deliver a memorable culinary experience. Whether you’re craving a hearty sandwich, a luxurious burger, a refreshing salad, a satisfying pasta, or delectable desserts, Ben’s offers a delightful array of options that cater to every palate. So, embark on a gastronomic journey and savour the flavours of Ben’s, where passion for good food is evident in every mouthwatering creation.

Roast Beef & French Onion Melt

Indulge in the ultimate comfort food with the Roast Beef & French Onion Melt. Tender slices of succulent roast beef are layered between oozy mozzarella and Parmesan cheese; all served on perfectly toasted bread drenched in rich beef jus. The combination of flavours and textures is simply irresistible. Accompanied by a side of fresh house salad and crispy waffle fries, this sandwich promises to be a satisfying and hearty meal.

Ben’s Wagyu Cheeseburger

A burger that stands out from the crowd, Ben’s Wagyu Cheeseburger is a must-try for all burger enthusiasts. This burger features an exquisite Australian F1 Wagyu beef patty, cooked to perfection and packed with rich, savoury flavours. Topped with caramelised onions, a dollop of mustard, and Ben’s special cheese sauce, the burger is an explosion of taste. Served alongside a fresh house salad and classic French fries, this Wagyu Cheeseburger promises to satisfy your burger cravings in the most indulgent way possible.

Traditional Caesar Salad

Crisp romaine lettuce forms the base, providing a refreshing and crunchy foundation for the salad. Tossed in a creamy and tangy Caesar dressing, the salad is topped with briny anchovies, with a perfectly poached egg enhancing the dish’s richness, creating a velvety texture when the yolk is mixed with the dressing. The salad is sprinkled with crispy chicken bacon bits to add a touch of indulgence. The salad is adorned with grated Parmesan cheese, adding a nutty and savoury note that enhances the experience. Garlic croutons are added for an irresistible textural contrast. These golden-brown, seasoned bread cubes add a satisfying crunch to every bite. For those seeking an extra protein boost, Ben’s offers the option to add tender and succulent chicken or salmon to the salad. This addition takes the salad to a new level, making it a well-rounded and filling meal.

Seafood Marinara Spaghettini

For seafood lovers, Ben’s offers a delightful treat that combines the freshest ingredients with the flavours of the ocean – the Seafood Marinara Spaghettini. This mouthwatering dish starts with housemade chunky tomato stew, simmered to perfection to create a rich and aromatic base. The tomato stew forms the perfect canvas to showcase an exquisite selection of seafood, including succulent prawns and tender calamari, adding their unique textures and flavours to the dish.

At Ben’s, cake and dessert enthusiasts have various choices, including Ben’s Signature Carrot Cake and Salted Caramel Macadamia Cheesecake. These scrumptious creations are perfect for celebrations or simply as a way to satisfy your sweet cravings.

Ben’s Signature Carrot Cake

This masterpiece features layers of moist and delicately spiced carrot cake crafted to perfection. The cake is dotted with crunchy walnuts and juicy apricots, adding delightful bursts of flavour and texture to each bite. To elevate the experience, the carrot cake is adorned with a luscious frosting that brings all the elements together. The frosting complements the natural sweetness of the cake, creating a harmonious balance of flavours, making it a must-try for dessert enthusiasts.

Salted Caramel Macadamia Cheesecake

This divine dessert is a symphony of rich and velvety cheesecake, harmoniously paired with the indulgent flavours of salted caramel. The cheesecake’s smooth texture is a delight, but it becomes an unforgettable treat with the delightful crunch of candied macadamia nuts. Each bite celebrates sweet and savoury as the salted caramel sauce weaves through the creamy cheesecake filling, making your taste buds delightfully dance. This cheesecake is a delightful union of flavours and textures, offering a decadent experience for those seeking the perfect ending to their meal.

If you plan a special celebration or satisfy your sweet cravings, pre-order their delectable 9-inch Salted Caramel Macadamia Cheesecake and the 9-inch Black Forest Cake for an unforgettable dessert experience. Remember that these luscious 9-inch cakes require a 2-day pre-order to ensure their availability.

Additionally, Ben’s KLCC has a spacious capacity, accommodating up to 200 guests for the entire restaurant setting. The capacity for standing cocktail receptions extends to 300 guests, and buffet dining can host up to 180 guests. Moreover, the restaurant offers a private dining room accommodating 10 guests.

To make a reservation at Ben’s KLCC, please get in touch with the restaurant using the following contact details or make your booking here: https://www.tableapp.com/partner/bens-klcc#/

Opening Hours:

Daily: 10:00 am – 10:00 pm

(Last Walk-In Order: 9:30 pm)

FAQ

What is Ben’s KLCC?

Ben’s KLCC is one of the five locations of The BIG Group, a renowned food and beverage collective in Kuala Lumpur. It offers an upscale dining experience with various themed sections, including a breezy marine penthouse, sophisticated Manhattan townhouse, rustic Savannah plantation-inspired area, Australian house section, and a vintage colonial-style interior.

What are the other locations of The BIG Group in Kuala Lumpur?

The BIG Group operates four other locations in Kuala Lumpur, namely The LINC KL, Publika Shopping Gallery, Bangsar Shopping Centre (BSC), and Bangsar Village 1 (upcoming). These locations provide patrons with diverse dining options.

What type of dishes does Ben’s KLCC offer?

Ben’s KLCC offers a delightful array of dishes catering to every palate, including hearty sandwiches, luxurious burgers, refreshing salads, satisfying pastas, and delectable desserts.

What are some recommended dishes at Ben’s KLCC?

Recommended dishes at Ben’s KLCC include the Roast Beef & French Onion Melt, Ben’s Wagyu Cheeseburger, Traditional Caesar Salad, and Seafood Marinara Spaghettini. For desserts, try Ben’s Signature Carrot Cake and Salted Caramel Macadamia Cheesecake.

How can I make a reservation at Ben’s KLCC?

To make a reservation at Ben’s KLCC, you can get in touch with the restaurant using the provided contact details or book online through their TableApp partner link. The restaurant’s opening hours are from 10:00 am to 10:00 pm daily, with the last walk-in order accepted at 9:30 pm.

Can I pre-order cakes at Ben’s KLCC for special celebrations?

Yes, you can pre-order their delectable 9-inch Salted Caramel Macadamia Cheesecake and the 9-inch Black Forest Cake for special celebrations. However, please note that these cakes require a 2-day pre-order to ensure availability.

What is the seating capacity of Ben’s KLCC?

Ben’s KLCC can accommodate up to 200 guests for the entire restaurant setting. For standing cocktail receptions, it can host up to 300 guests, and for buffet dining, it can accommodate up to 180 guests. Additionally, there is a private dining room available for up to 10 guests.

What are the themes of the different sections at Ben’s KLCC?

The different sections at Ben’s KLCC are themed as follows:
– Breezy Marine Penthouse with nautical elements and calming vibes
– Sophisticated Manhattan Townhouse exuding elegance and refinement
– Rustic Savannah Plantation-inspired area evoking Southern hospitality
– Understated Australian House section offering a cosy and laid-back setting
– 1900s Colonial-style interior with vintage charm and classic appeal.

What type of events can be hosted at Ben’s KLCC?

Ben’s KLCC is well-equipped to cater to various events, ranging from intimate private dining to larger standing cocktail receptions and buffet dining. It is suitable for gatherings, celebrations, and corporate events.

Does Ben’s KLCC offer options for adding protein to their salads?

Yes, Ben’s offers the option to add tender and succulent chicken or salmon to their Traditional Caesar Salad, providing an extra protein boost to the dish.